The NIA (National Incarceration Association) CPR program has proven to have filled a major gap for families. We’ve accepted that the government has not been given enough permission from jaded voters and frightened citizens to really reform and rehabilitate. So we, like mommas, scrap to find a way to do it ourselves; focusing within. We first help them to take a breath. We triage the situation then point them in the right direction to get them relief, if not resolution. It’s more than a band-aid type answer from a traditional ombudsman representative.